Shipping & Delivery

We offer the following shipping options:

GLS – CO₂ neutral home delivery

Reliable delivery across Europe with environmentally responsible transport.

Price:
€4 (FREE for orders over €65)

Estimated delivery time:

EU: 1–2 business days
Rest of Europe, USA, Canada: 3–4 business days

CO₂ neutral shipping.

UPS – international delivery

Fast and reliable international delivery.

Price:
Calculated based on destination at checkout.

Estimated delivery time:

Standard shipping:
1–5 business days

UPS Express Saver:
Europe: next business day
USA & Canada: within 2 business days

Available destinations: Europe, USA, Canada.

Packeta / Zásilkovna – pick-up points

Convenient personal pick-up at thousands of collection points.

Available in: Czech Republic, Slovakia, Hungary

Price:
€3.50 (FREE for orders over €65)

Estimated delivery time:
1–3 business days

Order processing

Orders received before 12:00 p.m. (CET) on business days are usually shipped the same day.

Orders placed after this time or during weekends and public holidays are processed on the next business day.

Delivery times are estimates and may vary depending on the destination country and shipping provider.

Free shipping

Free shipping applies to:

all orders over €65

Customs duties and import taxes

For deliveries outside the European Union, the customer is responsible for paying any customs duties, taxes, or import fees required by the destination country.

These charges are not included in the product price or shipping cost.

Shipping limitations

Due to regulatory requirements, DBS tests can currently be shipped only within the European Union.

Payment Methods

We accept the following payment methods:

Credit / Debit Card
Shop Pay
Apple Pay
American Express
PayPal

All payments are processed securely through certified payment providers.